Brenda's House of Flowers


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ABOUT US
About The Company
 
Areas Served
 
Delivery Policy
 
Store Hours
 
Specialty Services
 
Substitution Policy
 
Payment Options
 
Contact Information
 
Privacy Policy
 
 
 
 
Brenda's House of Flowers

ADDRESS   9010 Main Street
  Woodstock
  GA 30188
PHONE (770) 926-3306
  (800) 562-4297
EMAIL customerservice@bhoflowers.com
 




 
 About The Company

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How It All Began!

My wife, Lyn, was looking for something to do after moving to Atlanta from Phoenix, AZ. Lyn managed several departments at the Arizona Biltmore, a five star resort. When I asked her what she had liked the most at the Biltmore, she said she enjoyed managing the floral department best. In late 1996, we engaged a business broker to do a search based on certain criteria we had devised for a mid-range florist with potential for growth that we could obtain.

After several months of due diligence, I purchased Brenda's House of Flowers in Woodstock, Georgia as a Christmas present for Lyn.  After Lyn was in the business for several months, I took a 90-day leave of absence from my position as CEO of a small Atlanta-based technology company to come in and install new technology, initiate marketing and sales programs and develop a business plan. To make a long story short, I never went back. We are now living the "American Dream". I go to work every morning with my best friend and wife, Lyn.

In order to best serve our customers, Lyn and I spent every waking minute learning everything we could about the floral industry. We were 18 months into the learning curve when our business plan started to show the fruits of our labor.

According to the Society of American Florist, the average florist in the USA produces approximately $257,000 in sales annually. Brenda's does this dollar volume every 2 months!!! Brenda's House of Flowers finished in the "Top 2%" in sales in the United States this past year having only one location. Brenda's has grown to be "One of America's Largest Award-Winning Florists"  as a result of our great customer service, best value and freshest flowers!

In 1997, we were in the "Top 500" (459) senders for Teleflora, the floral industry's largest wire service. In 1998, we were in the "Top 100" (89) senders for Teleflora. In 1999, we were in the "Top 50" (29) senders for Teleflora.

In 2000, we were again in the "Top 50" (20) as a sender for Teleflora. In 2001, Teleflora added 9,000 new florist and we still finished in the "Top 50" (43) out of over 34,000 member florists nationally! In 2002, we were ranked 40th nationally! We just received confirmation we were named one of America's "Top 50 Retail Florist" for 2003. This is five consecutive years of excellence!

The Cherokee County of Chamber of Commerce named Brenda's House of Flowers its' "Small Business of the Year".  We were voted "The Best of the Best" florists in Towne Lake by the TowneLaker Magazine 1998-2002. The Atlanta Journal Constitution voted us "The Best of the Best" florist in Cherokee County. We have received awards from the Etowah High School's Diversified Cooperative Training Program and PTSA for outstanding service to the community. Brenda's is a long time member of the Cherokee County Chamber of Commerce, Society of American Florists, FTD, ETF Association & Teleflora. Lyn was named in the "Who's Who" National Directory of Top Women Executives in 1999. Recently, we became Arnold Mill Elementary's "Partner in Education".

Lyn received the Cobb County YWCA's "Women of Achievement Award" for the most outstanding businesswoman in Cherokee County presented in conjunction with the Chamber of Commerce in all of Northwest Georgia for 2001.

Over the years, we have contributed our time, services and/or monetary donations to more than 125-150 non-profit organizations within Cherokee County and the surrounding areas.

 

We personally feel it is our civic duty and
responsibility to support the community in which we serve.

 

Skip & Lyn Shipman

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 Store Hours

Our shop is open from 9:00 a.m. to 5:00 p.m., Monday through Friday and from 9:00 a.m. to 12:00 noon on Saturday.

We are closed on Sundays.

To help assure on-time delivery during the busy holiday season, place your order at least one day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, Independence Day and Labor Day.

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 Payment Options

           
JCB  

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 Areas Served

Our shop serves the entire United States.

We also deliver to the following facilities
A G Rhodes HomeAaa Holly House Personal
Advanced Surgery Ctr-GeorgiaAmerican Medical Assoc Inc
Anna's Personal Care Home IAshley Oaks Personal Care Home
Atherton PlaceAtria Johnson Ferry
Atria West CobbAtria Woodstock
Azalea Manor PersonalBarrington Square/United Chr
Brian Center Nursing CareCameron Hall Assisted Living
Canton Nursing CtrCarestone At Milford Chase
Carmichael Funeral HomesCherokee Residential Svc
Collins Funeral Home IncCowart Personal Care
Devereux Georgia TreatmentDobbins - Mayes Ward
Eden Gardens Of MariettaGaines Park Assisted Living
Georgia Funeral Directors AssnGeorgia Hospital Association
H M Patterson & SonHanley - Shelton Funeral
Harvest HouseHelping Hands
Heritage Of BrookstoneHeritage Of Sandy Plains
Holly Manor Personal Care HomeHuey Funeral Home
Integrated Health SvcJee Ree Pch
Lakeside Personal Care HomeLangston Personal Care Home
Manor Care Health ServiceMarcus & Assoc Senior Living
Marietta Health & RehabMarietta Personal Care Home
Mayes Ward - DobbinsMedical Associates-North Ga
Moreland Pch IIMoreland Personal Care
Morning Dove Mortuary CasketMorris Living Ctr
Norman Medford PedenNorthside Hospital Cherokee
Peggy's Personal Care HomePine Ridge Winkenhofer
Reflections Assisted LivingRoss Memorial Health Care Ctr
Sanctuary At NorthstarSavannah Court
Shriver Management Group IncSosebee Funeral Home
South Canton Funeral HomeSpecialty Care Of Marietta
Sunrise At East Cobb Asst LvgWellington Place Of Kennesaw
Wellstar - Kennestone HospitalWellstar Behavioral Health
West Cobb Funeral Home IncWinnwood Retirement Community
Woodstock Funeral Home

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 Specialty Services

We specialize in the following services:

  • Large inventory of fresh flowers
  • Tropicals
  • Plants
  • European/dish gardens
  • Contemporary and traditional arrangements
  • High-style floral arrangements
  • Silk arrangements
  • Dried floral arrangements
  • Weddings
  • Funeral designs
  • Extensive gift line
  • Gourmet and fruit baskets
  • Gift baskets
  • Greeting cards
  • Candles

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 Contact Information

If you have any questions or need more information, please contact us by e-mail at customerservice@bhoflowers.com or call us directly at (800)562-4297. We're always here to serve you and make your flower-sending experience a pleasure.

Brenda's House of Flowers
9010 Main Street
Woodstock, GA 30188


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 Delivery Policy

A local flower delivery fee of $10.95 will be added to each flower order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 12:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sunday. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Non Floral products have specific delivery options based on the product ordered.
Please check the product details for delivery pricing on these products.

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 Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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 Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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